FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

ABOUT PLACING AN ORDER

How do I place an order?

• Select the products you want to buy and add to cart’ continue to other products, and add to cart
• Once done, click on ‘checkout’ in the dialog box
• Click on update cart to add more products to cart or click to x mark to remove product from cart
• Fill your Name, Phone and Delivery Address Properly. Shipping Fee will pop up
• Click the check box if your billing information is different from shipping information
• Choose your preferred payment option. Pay on Delivery or Pay Now
• Click on continue to payment, make payment to conclude your order.
• We accept all major debit or credit  cards through our secured payment gateway (PAYSTACK), and bank transfer.  Cash on Delivery is Available for Lagos orders.

Contact us on +234 703 132 6818  if you need further assistance, Thanks

How do I know my order has been successful?

You will receive an email or a call once your order has been successful.

I haven’t received any confirmation email or call after placing an order. What should I do?

Please contact us on +234 703 132 6818   to resolve the issue.

Are there any other hidden costs if I order from Ifyceeglobal.com?

There are no hidden costs or charges when you order from our website. All costs are 100% visible at checkout.

How do I cancel my order?

You can cancel your order by contacting our Customer Service on +234 703 132 6818  or email   vitusifyceegloballtd@gmail.com

Please, note that once the item has been shipped, it cannot be cancelled but you can return the item within 3 days. For more information, please check our Return Policy

What do I do if my order is delayed?

We work hard to ensure that deliveries arrive on time. However, in the case of any cause for delay, you will receive a call from us. To lay complaints call any of our customer care lines +234 703 132 6818

ABOUT DELIVERING YOUR ORDER

Will I be contacted before delivering my order?

Yes, you will be contacted by our courier or delivery team

How would my order be delivered?

We have teamed up with several courier companies. We use bus transits, air couriers to ensure your orders are delivered safely and timely.

Can I have my order delivered to any location?

Yes! Your order can be delivered to any address within Nigeria. If you are based outside Nigeria, please call +234 703 132 6818 so we can determine the best possible way to assist you

Can someone pick up my order on my behalf?

Yes . However you must provide the person, details of order.

ABOUT PRODUCT & PRICING

Are all products on ifyceeglobal.com Brandnew?

Most products are Brandnew and it is stated in the description. If it is not, it will be stated

Are all products on Ifyceeglobal.com original?

We strive hard to ensure that all our products are original. However, if you are not satisified with any of our products or have any complaints, feel free to contact asap.

Can I purchase wholesale?

Yes, we stock a large variety and bulk quantity of items. Wholesale purchases are welcome

Are the prices on Ifyceeglobal.com negotiable?

We believe our prices are fair and comparable, hence they are fixed. Discounts would be given from time to time during closeouts or festive sales, you can check. If you are buying for wholesale (that is  purchasing more than 20 of any item), call us before placing your order, thanks

Does Ifyceeglobal accept Credit or Easy Payment?

For now, we donot accept credit or Easy Payment. Payment must be made on delivery or before an item is received. Thank you for your understanding

OTHER

I have a question that is not stated here?

Please, contact us by email vitusifyceegloballtd@gmail.com or call us +234 703 132 6818